American Standard
Reviews and Complaints
Gaskets
Preferred solution: Deliver product or service ordered
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Verified Reviewer | Towanda, PennsylvaniaToilet leaking
Voltage on electronic American standard flesh fell
Preferred solution: Let the company propose a solution
User's recommendation: do not use them
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Verified Reviewer | Naples, FloridaOur tank cracked
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Worcester, MassachusettsBad product and even worse customer service
Preferred solution: Warranty your product find out why I’m missing parts and parts not working fresh out of the box
User's recommendation: Stay clear of American standard products
Horrible installation and horrible customer service
- Bad installation
- Nit happy with the tub
- Damage to house
Preferred solution: Full refund
User's recommendation: Don’t buy from American Standard
Cracked toilet
Preferred solution: A place for expert advice with having to pay a single penny for you to tell me whats wrong with your product.
User's recommendation: Don't pay to ask an expert this should be free advice since you wouldnt have to ask if they did there job right. whether it be for lack of directions for install or an actual product issue the problem still falls on them don't take responsibilty by paying for something that only helps them.
Voltage on electronic American standard flesh valve
Voltage on electronic American standard flesh valve
Need to get a replacement part(bathroom facesink
Defective faucet
Preferred solution: New faucet or replacement
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | Greensboro, North CarolinaNew Toilet leaking
Toilet leaking
- Wasted money with plumbers trying to fix their faulty products
Preferred solution: Full refund
Terrible Service
Toilets leak
Great flush but I have had lots of issues with the two Champion toilets i had installed. Right after installation water was dripping from the bolts that connect the tank to the bowl.
Plumber could not get back out for a week. By then the leaking had stopped. Now there is water leaking into the bowl from the tank. Called AS to send new seal.
Plumber came to install because it was too difficult for me. Leaking is now less but still leaking. Cost of plumber and wasted water high. Called AS for flush valve kit still not here.
That will require tank separated from bowl and i am not happy about disturbing the bolts and seals that connect tank to bowl. Parts are free for 10 years under warranty but the parts are cheap compared to plumber and water cost and or possible damage to your home.
User's recommendation: No. Go Kohler.
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