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American Standard - Poor quality

Bowl broke in month. Then rank broke. Their porcelain is crap.
1.3
Details
Advertised vs Delivered
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Staff
Warranty
Website
#1326319
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Had the kitchen remodeled and selected an American Standard deep single bowl sink. It was a package deal at Lowes that included a faucet. As an aside, have always installed Kohler products because of the excellent quality. The sprayer head has developed multiple cracks...
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#1308731
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I bought a new American Standard toilet with the dual injection flush valve system from Lowes a couple of months ago. It has two flappers, a red and a black. The first time I flushed it after the installer left, the tissue just swirled in the toilet and would not go...
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#1302570
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American Standard - Clogged toilet

My American Standard which was installed in my house in the year 2002 frequently clogs. It’s frustrating and embarrassing to have to tell your family members that it’s clogged after you’ve used it.
#1284897
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The property I bought had all faucets from American Standard. First, their quality is not that great. Their Customer Service is the worst ever, no one answers the phone and keep you on hold forever. Their newer Jardin Kitchen Faucet is nothing but trouble, I have gone...
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1.4
I didn't like
  • Wasted money with plumbers trying to fix their faulty products
#1263458
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American Standard - Not a happy buyer

Please call me at 706-977-3572Ruby Owens I have several complaints .
1.0
Details
Diversity of Products or Services
#1262623
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American Standard toilet
We bought a new American Standard toilet at Lowe's. It was installed by a reputable plumber. Toilet flushed fine, but shortly after installation we started noticing a little wetness around the base of the toilet. We also noticed some wetness at the bolt on the...
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Anonymous
Anonymous

I have two Cadet 3s From American Standard. Last month I found a crack in my tank and a few weeks later, the bowl on my other toilet was also cracked. I called my contractor w...

#1199351
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American Standard tank cracked, No receit- No warranty!
American Standard tank cracked, No receit- No warranty!
Contacted a Stephanie Chapman, and even though I have the #4266 and the date of manufacture Feb 6, 2013, without a receipt I am being denied the lifetime warranty that I paid for, even though I would go to a notary public and state that I purchased this toilet @ Home...
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Brooklyn, Michigan
#1157353
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Talking to Kim Smith was the worst experience I have had dealing with a company. She was rude and the most miserable person I have ever talked to. She continually refused to escalate the issue and mentioned that others will not call me back. I have left messages for...
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1.0
#1134782
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Contact American Standard

Mailing Address:
Customer Care at American Standard
P.O. Box 6820 1 Centennial Plaza
Piscataway Township, New Jersey 08855-6820
United States
Phone:
(800) 442-1902
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American Standard Products and Services

American Standard - Tank replacement issues/ No warranty service!!!!!
Purchased a champion 4 toilet in July and 8 months later the tank cracked from the bolt hole to the flush handle. Called American Standard and told them the bar code number and the production date on the tank. They refused to warranty the item without a receipt. Well I...
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1.7
Hutchins, Texas
I didn't like
  • Poor customer service
#1001650
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