Latest review first
American Standard - Terrible customer service poor products
Temperature control *** broke. Called 3x. Sent emails with photos and invoice. Wait time ranged from 20 to 30 minutes each time. Still no replacement part.
American Standard - Worse than horrible
I had a walk in shower installed with American Standard April of this year I have been coresponding with them every other week they keep telling me they are going to fix the problem this has not happened .I have written down every time I have talked with them and what they tell me .I need help with this problem .
Heat pump stopped working thanksgiving weekend. Through diagnosis it was discovered the compressor and other major parts were going to need to be replaced. Now almost 2 weeks later I am still without heat from the heat pump purchased and installed only 3 years ago. I...Read more
i must wonder if these people test there toilets before ripplng people off...i literally have to plunge anything to get this thing to flush....and they still sell toilets. no customer service, these people and their products are a american joke....ive replaced the guts...Read more
I bought three high end toilets. One is installed and within 18 months started to make noises. Plumber came by to to do some other work for me but did suggest that I should get a new flapper. I did this but unbeknown to me , the whole time it was leaking water from the...Read more
American Standard - Sensors not working
Sensors not working water leakage
I tried for over a year to keep the toilet unplugged and wasted countless gallons of water, countless hours of time and chemicals to rid the problem. Finally I bought another toilet made in China that has almost no problems of clogging. The advertisements said it (the...Read more
American Standard - Poor quality
Bowl broke in month. Then rank broke. Their porcelain is crap.
Had the kitchen remodeled and selected an American Standard deep single bowl sink. It was a package deal at Lowes that included a faucet. As an aside, have always installed Kohler products because of the excellent quality. The sprayer head has developed multiple cracks...Read more
I bought a new American Standard toilet with the dual injection flush valve system from Lowes a couple of months ago. It has two flappers, a red and a black. The first time I flushed it after the installer left, the tissue just swirled in the toilet and would not go...Read more
Do you have something to say about American Standard? What happened? What can we help you with?