My first bad experience with American Standard was when I replaced my kitchen faucet. After installing it, when the plumber turned on the water, the line blew and water went everywhere.
I was mad because I had to pay extra labor cost to take the defective one out, return it and install another faucet. I called American Standard to complain and they would not do anything to compensate me.
I told him I'd never buy their products again but he didn't care. Now I have a home with an AS kitchen sink and the porcelain has pitted so I have this awful rust coming through so I either have to have the sink reglazed or replaced.
I've been told by a salesman for a high end fixture store not to ever buy American Standard or Kohler.