Contact American Standard Customer Service
American Standard Phone Numbers and Emails
Toll-Free Number:
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(800) 442-1902For Wholesalers, Trade and Retailers
Customer Service:
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(855) 815-0004For Consumers and Professionals
Media:
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(310) 578-7050Press Inquiries
American Standard Emails:
American Standard Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
American Standard Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call American Standard is 8004421902. 64% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as American Standard may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
American Standard Customer Service is rated at 1.6 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call American Standard is 8004421902. 64% of consumers used this number to address their issues and concerns.
The average hold time is less than 1 minute. The longest wait times are on Friday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as American Standard may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call American Standard mainly because of product/ service, request for information and return/ replace.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact American Standard is lwtaprivacyrequest@lixil.com. 90% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
American Standard Website:
American Standard Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am – 7:00 pm (EST)
Saturday: 10:00 am – 4:00 pm (EST)
How Good is American Standard's Customer Service?
Summary of American Standard Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call American Standard?
Product/ Service Question:
- “Home insurance”
- “Furnace not working”
- “Defective faucet”
Request for Information Question:
- “Technical support”
- “Looking for part”
- “Help with toilet flush valve repair”
Return/ Replace Question:
- “Top of toilet tank replacement”
- “Champion Seal ring replacement”
- “Replacement part”
Staff Question:
- “Need service”
- “Customer service”
- “Lack of service”
Shipping and Delivery Question:
- “Delivery”
- “Toilet size in small dimension”
- “Help instal part you shipped me”
Employment Question:
- “Im a former employee an im trying to retreive my paychecks”
- “Distubutrer”
Account Question:
- “Cant log into app”
Other Question:
- “In stalling a new shower”
- “Cracked bowl”
- “Shower faucet fell apart”
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